05-11-2022 08:23 AM
I have been asked to update the driver on out print server from our older Generic Plus UFR II V3 Driver to a new V4 Driver to stop prompts for Admin Credentials when installing.
What I find however is that the new Generic UFR II V4 Driver has a much smaller feature set than the Generic Plus driver.
I need to understand if there is a Generic Plus UFR II V4 Driver? Can someone please advise if there is a V4 driver that provides the full Generic Plus feature set?
05-11-2022 08:43 AM
Hi, ACol!
So that the Community can help you better, we need to know exactly which Canon printer model(s) you're using and which operating systems are involved. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
05-11-2022 09:04 AM
We are using various Canon ImageRunner models, hence the need for the Generic Plus driver with all the options - C3525i, C5535i, and C256i - I'm looking to install on Windows Server 2016 64bit, for Windows 10 64 bit clients.
05-11-2022 09:12 AM
Thanks for the information. While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
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