IPF 6400 printer issues continue

[denjes2]

I bought my printer about 6 years ago. I have regularly had the hardware code come up for the right-side printhead over at least the past 3 years. I have replaced it 3 times. I don't do a lot of volume printing but I do print 3-4 times a week. I've had Canon come out at three years ago and replaced the head for me. It was very expensive. Since then, I have done it myself. This doesn't make any sense to me. The most recent head lasted a couple of months before I started to get the hardware code. I have use Service mode as well. Any thoughts besides buying another printer?     Thanks.

[Patrick · Accepted solution]

Hi denjes2,

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.  A Technical Support Representative can determine the cause of the error and resolve it or provide you with your available service options.

[denjes2]

Patrick,

I am moving from studio. The printer needs repair but I no longer need it. How can I recycle it? I'm in the Boston area, specifically in Norwood, MA. It's free for the taking as well.

[Patrick]

Hi denjes2,

Your imagePROGRAF iPF6400 can be recycled by utilizing the electronic recycling center available in your area.