05-13-2022 09:16 AM
Hi has anybody come across a message on the screen when trying to print "eject detect error"
I cant find any reference to it as to what part its referring to.
Is it not mentioned in either the user manual or the service manual.
i don't know if its to do with the paper or print-head's or whatever.
Any help would be greatly appreciated.
05-25-2022 01:10 PM
Hi tps-brianmca10,
Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
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