Canon iR-ADV 8285 printing issue

[Hader]

Hello, 

I have Canon 8285 I was using it since 6 months it was printing very smoothly and with a good quality, but suddenly it stopped printing the paper or if it prints there will be some ink only in some places and sometimes if the original has a drawings it didn't print them.

The problem occurs only when I print via PC or directly from the printer USB port, I have changed the driver and nothing happened.

I am confused how it prints 100% from the document feeder but from USB or PC it doesn't print the paper with good quality knowing that the driver of the printer doesn't relate to the USB port.

I have attached a sample pictures.
Please any help I would be very thankful.

[Danny]

Hi, Hader!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!