10-23-2023 07:10 PM
Hello,
we are getting soft banding on dark grey areas (Please see attached image).
I already did:
1. Firmware update;
2. Disassembled cover panels and checked for air bubbles;
3. Replaced print heads;
4. Increased Ink Dry time up to 3-9 sec;
5. Drilled holes in grey and black ink cartridges (so there is no vacuum);
6. Cleaned/washed with ultrasonic all purge pads.
7. Nozzle check, feed adjustment, head alignment;
All that didn't help.
We are having the same issue on both new printers((
Thank you for all your help in advance.
09-12-2024 01:16 PM
Nope. And we got more problems from the imagePROGRAF series. Now we can't get perfect head alignment.
We are planning to get rid of these printers and replace them with older versions.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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