cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

mg2522 printer/scanner grayed out scan option

catgib
Apprentice

I have completed the downloads.

I can print, I can scan, and the printer seems to be working.

Unfortunately, in the Image Garden, the "Scan" option is not available for use and is grayed out.

I am needing this for school. This used to work on my old laptop that has since taken a dive, so the new laptop and the same printer with the same downloads that I am trying to remember what I am doing wrong is causing me mental turmoil.

So please Community, please put my mind at ease.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi catgib,

What version of Windows is installed on your computer?

If you are using a Mac, what version of the macOS is installed?

 

 

 

 

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Announcements