10-26-2022 09:11 AM
10-27-2022 12:54 PM
Hi,
Please go into printers and scanners and remove the printer if it is listed then restart the computer. Once that is done, click HERE and make sure you download and install the MG2522/MG2525 CUPS Printer Driver Ver.16.60.0.0 and ICA Driver Ver.5.0.0.
After both files are installed, go back to printers and scanners and try to add the printer back. If the printer is still not detected, go back to the Canon website and change the OS to MacOS 12 and try the MG2522/MG2525 CUPS Printer Driver Ver.16.40.1.0 driver.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
10-26-2022 09:27 AM
Hi, Tjcsurf!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). Additionally, how is the printer connected? That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE to search our knowledge base or find additional support options HERE.
Thanks and have a great day!
10-26-2022 09:47 AM
I have a Mac Pro laptop. 2.6ghz 6 core intel macOS 13.0 Ventura
10-26-2022 09:48 AM
I was thinking I was the only one in the world with this problem
10-27-2022 12:54 PM
Hi,
Please go into printers and scanners and remove the printer if it is listed then restart the computer. Once that is done, click HERE and make sure you download and install the MG2522/MG2525 CUPS Printer Driver Ver.16.60.0.0 and ICA Driver Ver.5.0.0.
After both files are installed, go back to printers and scanners and try to add the printer back. If the printer is still not detected, go back to the Canon website and change the OS to MacOS 12 and try the MG2522/MG2525 CUPS Printer Driver Ver.16.40.1.0 driver.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
02-01-2023 06:29 AM
The MG2522/MG2525 CUPS Printer Driver Ver.16.60.0 could not be found on any of the Mac systems listed in dropdown menu. I also tried and retried the Printer Driver Ver.16.40.1.0 driver and installation always failedl.
07-24-2023 06:09 PM
Thank you Arthur! You have saved the day!
10-27-2022 07:49 PM
Thank You Arthur! THIS WAS THE CURE!
It' nice to get a reply and it work in this tech world.
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