03-20-2023 01:23 PM
Imageclass MF264dw II works fine with USB connection. but when I try it with wifi connection, the printer works fine, when I run MF Scan utility tool, it says "A scanner driver support this software is not installed".
03-20-2023 01:41 PM
To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.
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03-21-2023 09:48 AM
My OS is win10.My printer and PC is in the same LAN with wifi connected.
03-21-2023 10:22 AM
Do you have at least one or both of these applications installed?
Bay Area - CA
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03-21-2023 11:43 AM
Yes, I installed the MF Scan Utility and run it, but it says "A scanner driver support this software is not installed" then exit.
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