12-06-2018 06:21 AM - last edited on 01-18-2023 09:35 AM by Danny
We have three different Canon MFD installed in our office.
From firewall logs I detected that some original software from Canon (I believe taht this is Canon Scan Utility) installed on most of our worsktations sent multicast requests on each internal IP adress on UDP port 8610 (seems that software is searching for new devices in network). It cause network storm and increase CPU load on our switches.
My question is - is it possible to disable those multicasts?
12-06-2018 08:43 AM
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01-17-2023 09:48 AM
Same here, model is MF453dw.
01-24-2023 11:31 PM
Same here. We have more than 20 printers on net, and this traffic make problems.
02-15-2023 01:46 PM
Unfortunately, there would not be a setting to turn off the broadcasting from the software. In that situation, you can uninstall the the scanner driver or you can click on the icon for the MF network scanner selector in the lower of the computer screen and uncheck the scanner that the software is connected to.
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