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iP7220 AirPrint problem

TEWJr
Apprentice

I’ve been using my iP7220 to AirPrint from my iPad for several years without any problems.

Last night (while I was out), my son tried to print pictures from his iPhone, and was unable to connect to the printer. He apparently tried pressing the blue lit “airdrop/Wi-Fi” button once or twice to try to connect. It started blinking, so he turned off the printer and left.

Today, all of a sudden, the printer isn’t visible to my iPad. It still prints fine from my USB-connected Windows (7 Pro) desktop.

I’ve printed the Network Configuration Page, and verified that both the printer and iPad are properly connected to my WiFi system. I tried rebooting my desktop computer, the printer, the iPad, and even the router. Nothing worked- still not visible for AirPrint. 
So, I’m raising the white flag - can anyone please help?

Thanks!

 

 

4 REPLIES 4

Kristoff
Rising Star

Thanks for joining the conversation, TEWJr!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

I’m in the US.

It’s a Canon Pixma iP7220 printer. Sorry for the incomplete details.

Thanks for clarifying! The PIXMA iP7220 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Guess the printer is taking after it’s owner - an older model that’s been retired.

Not really looking to purchase an upgrade at this point, so I’ll wait and see if anyone can offer assistance.

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