Printer Software & Networking
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SELPHY CP1300 not connecting to my phone

I have a CP1300 and it is not connecting to my phone to print photos. I have shut it off along with the router and deleted the app then reinstalled the app. It is still not connecting. When my phone searches for the printer it says “could not find pr...

Lsoucie by Apprentice
  • 3 replies

MF3010 not working on MacOS Ventura 13.1

Looks like after the recent upgrade to 13.1, MF3010 no longer works on Mac. The printer's symbol seems to be stuck in 'processing / printing'. The Printer window on Mac shows 'ready to print' but nothing happens. Tried rebooting laptop / printer & re...

CaptureOnTouch Pro - Add Spaces to Naming

I have a scan profile which I would like to systematically name, as seen in the image below, except I would like to be able to add spaces between Scanning Name and Document Name, as well as between Document Name and Detection1. If I try to add anothe...

CaptureOnTouch Naming Image.PNG
MockCat by Apprentice
  • 0 replies

Resolved! Canon Print Studio Pro Unable to Install

Just purchased and set up imageGRAFPRO PRO1000. Everything's working and successfully connected. Trying to install Canon Print Studio Pro as a plugin for Lightroom and Photoshop. I have the latest versions of Lr (11.4.1), PS (23.4.2), & Print Studio ...

mrb5155 by Apprentice
  • 2 replies
Getting started

New to the community? Here's some information to help you get acquainted:


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.