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CanoScan LiDE 300 Software setup halted by error message


CanoScan not allowing me to setup - "Error. This software cannot be started as it is in use by anoth

Hi there! I am trying to set up my CanoScan LIDE 300, however whenever I download the setup it is giving me an error saying "This software cannot be started as it is in user by another device" (I have attached a screenshot below). The download is called "mac-lide300-1_0-mcd.dmg" from I have tried researching the issue to solve this however I have not found anything helpful. Any advice or information would be very appreciated! 

Screenshot 2023-11-26 at 9.20.19 AM.png



So that the Community can help you better, we will need to know more information:
• Which version of macOS are you using?

Any other details you'd like to give will only help the Community better understand your issue.

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Thanks, and have a great day!


Hi! The macOS I am using is 13.3.1 (22E261)

Product Expert
Product Expert

Hi Grace2,

To use your CanoScan LiDE 300 with your Mac (using Ventura), please follow these steps:

1.  Click the Apple in the upper left corner.

2.  Click on System Settings.

3.  Scroll to bottom of left side and click on Printers & Scanners.

4.  Click the Add Printer Scanner or Fax button on the right.

5.  Once the Add Printer window appears, connect the USB cable from your LiDE 300 to your Mac.

6.  When your LiDE 300 appears in the list, click on it and click Add.

Your CanoScan LiDE 300 will then be installed.

You can use the IJ Scan Utility Lite to scan with your CanoScan LiDE 300.

To download the IJ Scan Utility, please CLICK THIS LINK.

Once the download is complete, please open or run it and follow the prompts to install the IJ Scan Utility Lite.

For information on the usage of the IJ Scan Utility Lite, please use this link:




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