11-28-2023 07:51 AM
11-28-2023 08:29 AM
Hello!
So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Is your printer already connected to your WiFi network?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks, and have a great day!
11-28-2023 09:02 AM
In addition to Stephen's questions, what app are you trying to print with?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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