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TS8320 constantly ‘not connecting’


I am at a total loss. For months I’ve been fighting with this printer. My Canon TS8320 is constantly having issues with connecting to any of my devices. I get it to connect once, always by trying something different (once it was unplugging the power and plugging it in again, once it was resetting the printer wifi info, etc.) and then it stop working again the next time I go to use it. I finally went and bought a USB to USB-B cord to HARDWIRE it to my computer and it is STILL giving me issues again.


 I’m about ready to bash it and burn it and just buy a new printer from a different company and never go Canon ever again, but money is tight for me since I’m in college. Does anyone have any idea how to get this printer from hell to work and CONTINUE working?




Product Expert
Product Expert


At this time I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.