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PIXMA iX6820 Unable to Launch Setup

Callirific
Apprentice

Hello!

 

Can someone please help me figure out how to connect my printer to a macbook computer? 

 

I have tried, and still have not figured out how to do it. 

 

Help is appreciated.

2 REPLIES 2

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

Is your printer the PIXMA iX6820 instead? So that the Community can help you better, we will need to know which macOS version. How are you connecting and what error message? Any 
other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

I did mean a pixma iX6820. The version is a 11.7.3. I downloaded the installation, but I cannot open the set up disk in the file.  

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