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ix6820 printer: unable to connect to WiFI after network password change

AdiKB
Apprentice

I am trying to connect a 2016 model Pixma #ix6820 printer over WiFi (TP-Link Mesh) to my Windows 10 (64 bit) PC after I changed my network password. I have no trouble connecting by wire, but I cannot figure out how to connect to WiFi. The instructions talk about pressing the blue wifi button on the printer and then count 2 flashes of the power button, but pressing the wifi button doesn't do anything. I reinstalled the most current printer software and drivers, but get hung up on a missing network detection. There is no way to enter a printer manually on my mesh network, it just needs to be detected with its WiFi signal.

Any ideas? Thank you for any help.

1 REPLY 1

AdiKB
Apprentice

BTW, I also reset the printer to factory default setting, pressing the other button and counting 9 flashes of the power button. 

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