cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS8220 IJ Network Scanner Selector EX Installation Does Not Exist and Still No PDF Scan

Escalante101
Enthusiast

I have a brand new Dell XPS Laptop with Windows 11.  I installed the "Print Driver and Scan Utility Installer Ver.1.0.3 for Windows.  It installs IJ Network Scanner Selector EX2.  Since acquiring this new laptop, my printer / scanner has lost the PDF scan option.  Under the Canon Utilities "App" category it lists an IJ Network Scanner Selector EX with the word "Install" underneath.  However, when you follow the applicable links it takes you to the customary support page for this printer, but there still is no "specific" EX only installation option.  I have no idea if this is what caused the PDF scan option to disappear.  So, the two matters remain unresolved.

2 REPLIES 2

SamanthaW
Moderator
Moderator

Thanks for joining the Canon Community!

Please try downloading the file named "TS8200 series Full Driver & Software Package (Windows)" It'll be towards the top of the list. That should get you the scan utility! You can find the downloads HERE.

Escalante101
Enthusiast

I had already done that.  The download does not include the "EX" selector - only the "EX II".  Hopefully someone will get this straight.  Thank you.

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II