cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS202 Software installation doesn't finish

awkocher
Apprentice

Bought a brand new TS202. Go to the website, download the file and run it. I click setup, it downloads some files/drivers, and then launches an install wizard. I accept a couple of times, and then it goes to a screen that says 'wait momentarily' and it blanks out. It's a grey box with nothing in it. I click in the grey box to try to see what it's doing and I get 'not responding'. I cannot install to start. I've tried rebooting my computer. The printer isn't plugged into the computer yet. I'm running Windows 11. What do I do? I have paperwork I need to print ASAP. 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, awkocher!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Announcements