01-21-2024 05:23 PM - last edited on 01-24-2024 10:24 AM by Danny
Bought a brand new TS202. Go to the website, download the file and run it. I click setup, it downloads some files/drivers, and then launches an install wizard. I accept a couple of times, and then it goes to a screen that says 'wait momentarily' and it blanks out. It's a grey box with nothing in it. I click in the grey box to try to see what it's doing and I get 'not responding'. I cannot install to start. I've tried rebooting my computer. The printer isn't plugged into the computer yet. I'm running Windows 11. What do I do? I have paperwork I need to print ASAP.
01-24-2024 10:24 AM
Thanks for joining the conversation, awkocher!
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