05-20-2023 01:39 PM - last edited on 05-20-2023 01:44 PM by Danny
Afternoon all!
I recently changed my wifi router- the printer connected to the wifi just fine, but now the issue is that I cannot get the printer to connect to my airprint. I tried using the selphy app to connect through the network and it repeats failing every time. I saw that it needed an update, which I then installed. The printer is also not discoverable on bluetooth. Anyone have an idea what to do?
printer TR7520
Thank you,
Krysta
05-24-2023 10:45 AM
Hi,
I would double check to make sure the phone is connected to the same network as the printer. If the issue persists, I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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