PIXMA MX922 Connection to New Network Problem

[toobusytom]

I have a new router and wanted to connect my MX922 to it. Watched the video and never got the screen where I could enter the password. Did get error message that the printer could not connect with the access point. Now what?

[ArthurJ]

Hi,

If the printer detects the router but does not prompt you to enter the wifi password, I would check with your internet provider to see if your router has WPA 3 enabled. If you have them disable WPA 3 and enable WPA2 and then you can enter the wifi password on the printer. Once that is done, you can enable WPA3 and the printer should still be detected. 

As a work around you can also try disabling the ipv6 setting on the printer but this may not resolve the problem. Please click HERE for the steps. 

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[toobusytom · Accepted solution]

I finally just deleted all the oild software and then downloaded the drivers fresh. That did it for wired. Then was somehow able to get the wireless to work.

Thanks