PIXMA MX490 doesn't detect my Wi-Fi

[ahzen]

Hi ! I have a Canon PIXMA MX490 and I can't connect it to my WiFi anymore. I've had this printer since around 2018.

I hadn't used it for a few months and I tried to print something and it didn't work. I tried to remove my printer from my laptop and adding it back but now I can't connect it to my laptop again. Using the WPS button gives me a timeout error and my network doesn't appear in the list if I try to connect manually (but it detects my neighbors' WiFi). My WiFi works fine on all of my other devices. I've tried restarting my printer, my laptop and my WiFi.

Thank you

[shadowsports]

Greetings,

Please take a look at this knowledge base article I've written.  It should provide helpful tips on your printers wireless connection requirements.

https://community.usa.canon.com/t5/shadowsports-s-KB/Canon-Printers-Wi-Fi-Connection-Hints-and-Tips/...

[ahzen]

When I click on the link, it says ''Access Denied. You do not have sufficient privileges for this resource or its parent to perform this action.''

[DerrickL]

Steps to Manually Connect Canon PIXMA MX490 to Wi-Fi

Preparation

• Ensure the printer is turned on. The POWER lamp should be lit.
• Have your Wi-Fi network name (SSID) and password ready.

Connection Process

1. Access the Menu

   • Press the "Home" button on the printer.

2. Select Wireless LAN Setup

   • Use the arrow keys to navigate to "Setup" and select "Wireless LAN setup."

3. Choose Manual Setup

   • Select "Other Methods" and then choose "Manual Setup."

4. Select Your Network

   • The printer will search for available networks. Choose your Wi-Fi network from the list.

5. Enter Password

   • Input your Wi-Fi password using the printer's keypad. Make sure to enter it correctly.

6. Confirm Connection

   • After entering the password, confirm the settings. The printer will attempt to connect to the network.

7. Check Connection Status

   • Once connected, a confirmation message will appear. You can print a network configuration page to verify the connection.

Troubleshooting Tips

• If the printer does not connect, ensure that the Wi-Fi network is functioning properly.
• Restart the printer and router if necessary.
• Check for any error messages on the printer display for further guidance.

[shadowsports]

Greetings,

"When I click the link"...  what link are you referring to?  We can't see what you can.  🙂

Use this as a guide.

Windows

https://support.usa.canon.com/kb/s/article/ART100499

Mac

https://support.usa.canon.com/kb/s/article/ART176584