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Pixma TS3750i - no Linux drivers/sowftware listed, only TS3722

RysioM
Apprentice

Hello, 

I just had a new Pixma printer scanner delivered, my model is  TS3750i.

When I try to find the supported drives and software for Linux Mint (Debian), I can only find other close models, like TS3722. Are these the same? Why are drivers for TS3750i not found on the support page?

https://www.usa.canon.com/support/p/pixma-ts3722-wireless-home-all-in-one-printer

Kind Regards, 

Ryszard

4 REPLIES 4

DerrickL
Whiz
Whiz

I found a windows driver for your printer, which does not appear to be sold in the States:

https://www.canon-europe.com/support/consumer/products/printers/pixma/ts-series/pixma-ts3750i.html?t...  

along with the IJ printer/scanner app Linux support

https://wiki.debian.org/Canon#Extracting_and_Accessing_the_Files_in_the_Printer_Driver_Tarball

I also found this info about your printer and Linux:

Compatibility of Canon PIXMA TS3750i with Linux

General Compatibility

The Canon PIXMA TS3750i can be used with Linux, particularly with distributions like Linux Mint and Ubuntu. However, the availability of specific drivers may vary.

Installation Process

  1. Driverless Printing:

    • Starting with Linux Mint 21, driverless printing and scanning are supported using the Internet Printing Protocol (IPP). This means the printer can often be detected and added automatically without needing additional drivers.
  2. Manual Driver Installation:

    • If the printer does not work properly with the default driverless setup, you may need to manually install drivers. This can involve:
      • Connecting the printer via USB for initial setup.
      • Using the Printers application to add the printer.
      • Downloading the appropriate driver from the Canon website if necessary.

Troubleshooting

  • If issues arise, you may need to remove any existing IPP support to allow the use of specific drivers.
  • Ensure that your system has the latest version of CUPS and Ghostscript installed, as these are essential for printer functionality.

Conclusion

While the Canon PIXMA TS3750i is compatible with Linux, users may need to follow specific steps for installation and troubleshooting to ensure proper functionality.

Explore More

To use the Canon PIXMA TS3750i on Linux, you typically need the IJ printer driver, which can be installed via the command sudo apt install cnijfilter2. Additionally, if you want to enable scanning, you may need to install the ScanGear MP driver using sudo apt install scangearmp2.

I

Hello DerrickL

I bought this in Europe. Thanks for the "apt" commands, which confirms what I've read so far. 

I downloaded the installer and just need to connect the printer to see if I can get the drivers registered. 

It would have helped if the page for the printer where it says drivers are not available would suggest another printer driver or lead to a link to this site which is actually the Manual tab for the driver install:

https://www.canon-europe.com/support/consumer/products/printers/pixma/ts-series/pixma-ts3750i.html?t... 

Below is me running the installed from the unpacked driver bundle. 

Cheers

RysioM

rysiom@rysiom-HP:~/Downloads/Canon/cnijfilter2-6.80-1-deb$ sudo ./install.sh
[sudo] password for rysiom:
==================================================

Canon Inkjet Printer Driver
Version 6.80
Copyright CANON INC. 2001-2024

==================================================
Command executed = sudo dpkg -iG ./packages/cnijfilter2_6.80-1_amd64.deb
Selecting previously unselected package cnijfilter2.
(Reading database ... 576162 files and directories currently installed.)
Preparing to unpack .../cnijfilter2_6.80-1_amd64.deb ...
Unpacking cnijfilter2 (6.80-1) ...
Setting up cnijfilter2 (6.80-1) ...
Processing triggers for libc-bin (2.39-0ubuntu8.7) ...

#=========================================================#
# Register Printer
#=========================================================#
Next, register the printer to the computer.
Connect the printer, and then turn on the power.
To use the printer on the network, connect the printer to the network.
When the printer is ready, press the Enter key.
>

 

 

DerrickL
Whiz
Whiz

All up and running or should I say printing??

Ron
Moderator
Moderator

Hello RysioM,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA  TS3750I isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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