02-23-2026
05:22 PM
- last edited on
02-23-2026
05:29 PM
by
StevenMOD
The app gets to a point where it says:
"Printer Connection Please wait until installation is complete. This may take some time"
And then stops there. Waited 24 hours and still nothing happens.
The Canon Quick Menu does not list the any "Print" info
Canon G4020 Tank Ink Jet Printer. 1 Year old
02-23-2026 06:37 PM
Greetings,
Software for your device is available here:
https://www.usa.canon.com/shop/p/maxify-gx4020
Are you trying to connect your printer to wifi using the Canon Print App?
The G4020 supports dual band wireless 2.4 / 5G and WPA2/WPA3 encryption.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
02-23-2026 06:48 PM
At thus time I am only trying to connect through the USB port. If I can get through this step I was then planning on a WiFi connection.
I am using the G4010 series Full Driver & Software Package (Windows) from the Canon web site
02-23-2026 07:14 PM
As a reminder when doing a fresh install do not attach the USB until the installation program prompts to do so.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
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PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
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7/17/2025: New firmware updates are available.
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