01-19-2023 05:23 PM - last edited on 01-20-2023 10:11 AM by Danny
We just moved and are experiencing difficulty with setting up the wireless connection. This printer worked fine before the move and makes copies perfectly and appears completely operational except for the ability to connect to our wireless LAN (we need to print from our laptops and its been six months now).
To set up the wireless, I've tried everything I know starting with the printer, to connecting the MAC to the printer via USB port, using the Canon app on my phone, and using the Canon IJ Network Tool. I've gotten so far as to following all the prompts for wireless; however, once I reach the pivotal moment of entering the network password, the prompt to do so is not highlighted/can not be clicked on. It says, "To connect to this wireless router enter the network password and then click." The prompt is written but doesn't work. Please help! Is the software outdated? Is it the Provider's fault? We had AT&T before the move and now we have Xfinity.
01-19-2023 07:59 PM
Welcome to the forum!
While our Forum Community members are welcome to chime in, the PIXMA MG7520 has been retired. That means we no longer offer support for the printer or updated drivers.
You can also speak with a Canon Upgrade Program specialist to help you score an updated replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.