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PIXMA MG3620 - photo scans chopped into like 7 different images? Why?

tf42345t
Contributor

I have one page I scan as a photo. I want the file to be the entire page. Instead it's in a bunch of files, IMG_20220912_0001, IMG_20220912_0002, to IMG_20220912_0007.

What is happening? How do I get photo scan to get everything on 1 page?

1 ACCEPTED SOLUTION

Try selecting document scan. Some scanner software in photo mode looks to find individual photos and individually scan them. Where you have individual blocks the software might think they are photos. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

6 REPLIES 6

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please let us know what version of Windows or Mac you are using. Also, please let us know if you are using the Canon IJ Scan Utility program. 

We look forward to your reply. 

Windows 10

Yes I use this program and click Photo

Screenshot 2022-09-13 170054.png

jrhoffman75
Legend

What does the page consist of? Does the page have photos on it?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

It's a BMI test:

Screenshot 2022-09-13 165644.png

And it somehow manages to come out as this mess:

Screenshot 2022-09-13 170003.pngHow the heck does that happen?

Try selecting document scan. Some scanner software in photo mode looks to find individual photos and individually scan them. Where you have individual blocks the software might think they are photos. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

tf42345t
Contributor

Oh, I'm an idiot, TY! 🙂

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