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g3010 driver issue

umerfjaan
Apprentice

Hi Sir, 

changed my operation system from win 7 to win 10 before installing antivirus Nod 32... my installed printers were working including cannon.  (Having 3 printers on my system. Hp - Cannon - Richo copier).  

some conflict with canon... scanner is working but the printer driver is now having a problem .. tried to download the latest one. Still, the printer driver is not ok... some errors for NT 4.0 block, etc coming... any solution for this .. or should I reinstall my operating system. 

Thanks,  Umer. 

 

1 REPLY 1

jrhoffman75
Legend
Legend

Turn off the anti-virus and see it that resolves the issue. If so, see how to configure the AV software to accommodate the printer. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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