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g3010 driver issue

umerfjaan
Apprentice

Hi Sir, 

changed my operation system from win 7 to win 10 before installing antivirus Nod 32... my installed printers were working including cannon.  (Having 3 printers on my system. Hp - Cannon - Richo copier).  

some conflict with canon... scanner is working but the printer driver is now having a problem .. tried to download the latest one. Still, the printer driver is not ok... some errors for NT 4.0 block, etc coming... any solution for this .. or should I reinstall my operating system. 

Thanks,  Umer. 

 

1 REPLY 1

jrhoffman75
Legend
Legend

Turn off the anti-virus and see it that resolves the issue. If so, see how to configure the AV software to accommodate the printer. 

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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