08-01-2022 03:38 PM
08-03-2022 04:11 PM
Hi kaydee55,
To clean the rollers of your PIXMA MG3620, please follow the steps listed in the manual:
https://ij.manual.canon/ij/webmanual/Manual/All/MG3600%20series/EN/BG/bg-maintenance2400.html
08-02-2022 02:07 AM - edited 08-02-2022 02:11 AM
Have you installed the Canon software that comes with/can be downloaded for the printer?
Is "My Printer" part of the utilities? That's where Maintenance functions are accessed.
08-02-2022 04:09 PM
Thank you, Yes I did - initially ; but now cannot the shortcut to it on my desktop disappeared and the Canon Program files I found are not interactive.
I will attempt to download the software again.
08-02-2022 06:27 PM
Are the programs showing in the Start Menu? Don't know what you mean by "not interactive".
Could you have inadvertently uninstalled the Canon programs?
08-02-2022 07:17 PM
No Start Menu, no My Printers. It must have been deleted inadvertantly. Will download the software again
08-03-2022 04:11 PM
Hi kaydee55,
To clean the rollers of your PIXMA MG3620, please follow the steps listed in the manual:
https://ij.manual.canon/ij/webmanual/Manual/All/MG3600%20series/EN/BG/bg-maintenance2400.html
08-03-2022 04:36 PM
Thank you, it worked!
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