PIXMA G7020 driver not supported by SurfaceProX

[mbdcal]

I have a new SurfaceProX and a new Pixma G7020. I am running Windows 11. Apparently Canon does not have a driver that will work with this configuration. How do I connect this printer to this SurfacePro? Error code says "This printer cannot connect to the OS running on your device". Windows 11?! Driver/Printer can't connect to Windows 11?!

[jrhoffman75 · Accepted solution]

Do these instructions work?

https://support.usa.canon.com/kb/s/article/FAQ100604

[mbdcal]

Yes thanks. I obtained a direct USB cable and the driver immediately downloaded. Thanks!