cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help scanning to my gmail on ImageCLASS MF654Cdw

PrintHelp01
Apprentice

I need help because all of the sites and videos I watched have not helped me at all for some reason. I followed the official Canon guides and watched videos on how to allow my printer to scan documents to me, but it is not working at all. I went to the IP address and messed with the Network settings and Email/I-Fax settings and yet my printer still does not allow me to scan to my gmail. I keep getting an Error Code 839, but it doesn't tell me exactly for what reason - I used an App Password, retyped my password, and changed my password numerous times and I still can't get it to work. 2-Factor Authentication is turned off so I know that's not the issue... Some google users have stated that you need to turn on Less Secure Access or something like that, but it seems Google removed that for personal Google accounts. Any ideas?

0 REPLIES 0
Avatar
click here to view the press release
Announcements