04-12-2024 02:27 PM - last edited on 04-12-2024 02:32 PM by Danny
Canon mg7720 and Mac Sonoma 14.4.1 Printer scanner is working however the document when uploaded to the image garden is blurry and wording has been added across the page. I have updated image garden and the canon utility as of 4-12-24.
04-12-2024 02:30 PM
Thanks for joining the conversation, jmdominick10!
So that the Community can help you better, please let us know more about the wording that you're seeing. A screenshot of it would be really helpful. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-12-2024 02:47 PM
Not sure how to add a screenshot or attach the document?
04-12-2024 02:51 PM
I can help with that!
You can take a screenshot then simply paste it into the reply field, or save it and follow the steps below:
Click the reply button then click the 3 dots:'
Next, click the camera button to add an image:
Hope this helps!
04-12-2024 04:26 PM
Now I can't upload because it is pdf, I changed the name to .jpg, still won't upload
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06/06/2024: New firmware updates are available.
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04/16/2024: New firmware updates are available.
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