06-02-2019 02:49 AM
I have an MG 3600 printer and a Macbook air
i bought the printer 6 momths ago
everything was working fine via a wire less connection
suddenly refuses to print - seems to be no connection also won't scan
I've rebooted everything and redownloaded the drivers still inooperable
help please
06-11-2019 02:49 PM
Hi gavinghanzi,
Based on your description you will need to reconnect your printer to your network.
If you router have a WPS button, please click HERE for the steps to connect the printer using the WPS method.
If you router does not have a WPS button, please click HERE for the cableless setup steps. With the cableless setup, you will need to reinstall the printer driver for the printer to be detected.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.