Canon MG 3600 Paper Jam issue HELP!

[Lwright48]

Help!  I'm at the end of my rope and ready to just buy a new printer.

I keep getting errors and can't print because of a paper jam.  I went to the back transport area and pulled out a tiny piece of paper.  I have a flashlight and keep looking for more paper and there is none in the front tray area or the back transport area.  If you had this problem please tell me what tools -you used to find the paper.  It must be a teeny piece and naked to the eye.  I troubleshoot 3-4 times and get this screen:

And when I go to test print I get this screen:

I cannot see the paper IF there is paper.  Any other advice.  Need help quickly!

[Lwright48 · Accepted solution]

Resolved.  I went to this YT video How to Fix Canon Pixma Printer Paper Pickup / Feeder Problems. Roller cleaning. MG3600 and noticed in the back transport area the roller was dislodged and I had to put it back on.