PIXMA TR8622 Paper Jam Error 1300

[Sandy12]

I am facing a paper jam error code 1300 on my Cannon PIXMA 8622 printer. Looked into all the places mentioned in the user manual ( front Cassette and cartridge area), rear paper loader, Scanner, rollers there is no paper or bits of paper to be seen. Error still come on when i power up the unit. appreciate any help to get this solved. 

[Patrick]

Hi Sandy12,

To resolve the 1300 error you are experiencing with your PIXMA TR8622, please follow all of the steps provided on this page from the manual:

TR8600 series > List of Support Code for Error > What to Do When Paper Is Jammed

If the 1300 error persists, your PIXMA TR8622 would require service.  If your PIXMA TR8622 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR8622 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA TR8622 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[Sandy12]

Thanks. But above steps did not work at all. 

[Sandy12]

Thanks. I tried cleaning up the rollers and the feeder area multiple times with power on/off and this seems to have helped. Could not find a bit of paper anywhere but the error disappeared. Not sure what was the problem though.