02-02-2022 12:21 PM
Hi,
I am experiencing program shutdown when trying to print pdf. I can print Word, Excel, or non-pdf files. When I open a pdf with Adobe Reader (free version) or any other program (Edge, Brave, Chrome...) it will read but soon as I print to my networked MF8050CN it just closes program and never prints. I have other machines that use the printer on the network with no issue. Looking for solution. Adobe site has a few work arounds that I cannot find a resolution with things like print as image, changing security and document settings in EDIT>PREFERENCES section. Not sure what else, no live person will talk with me.
02-02-2023 12:04 PM
Hector,
I see these two drivers for MF8050cn under OS Windows 10 (no drivers under OS Windows 11) one from 2016 and the other one from 2015:
02-02-2023 12:12 PM
Thanks for letting us know what Canon product you've got. The imageCLASS MF8050Cn is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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