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Image Class MF269dw will not connect to the internet

egneedham
Apprentice

My MF269dw has suddenly gone offline and I'm unable to reconnect. I've tried restarting EVERYTHING (e.g, printer, computer and router), re-entering the wifi password, re-installing my computer drivers (which wouldn't make sense, considering the printer says "NOT CONNECTED) and the printer is still not connected.

It apparently doesn't even have a "Factory Reset" button, which would be my final resort in these cases, to start from scratch.

I've followed all of the "lay" technical steps. What's next?

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