09-02-2021 02:05 AM
Hi, I try to connect my printer with my chromebook.
It shows on the printer page, but when I click on setup, it ask me to select the model detail by myself.
However, there's no PIXMA / TR series.
"Canon TR8500 series could not be configured automatically. Please specify advanced printer details. "
Anyone successfully connect with PIXMA or Printer TR8520 ??
Thank you!
Solved! Go to Solution.
11-29-2021 02:14 PM
Hi karissali,
If you get an option to add the printer via an IP Address, please click HERE for the steps to print the network settings page directly from the printer.
Once the networks settings print, you can find the printer's IP address in row 3-2-12.
If the printer is still not detected, you would need to reach out to the manufacturer of your Chromebook to have them troubleshoot to see why the Chromebook is unable to detect the printer.
10-28-2021 04:04 PM
Hi karissali,
Please open the Crome web browser on your Chromebook and navigate to a web page.
Click the 3 dot button in the upper right corner and then Print.
In the Print window, click the Destination drop down box and select the Canon TR8500 series and click Print.
If the TR8500 series does not appear in the drop down list, select See More at the bottom of that list.
Select the TR8500 series in the window that appears and click Print.
10-28-2021 04:39 PM
11-29-2021 02:14 PM
Hi karissali,
If you get an option to add the printer via an IP Address, please click HERE for the steps to print the network settings page directly from the printer.
Once the networks settings print, you can find the printer's IP address in row 3-2-12.
If the printer is still not detected, you would need to reach out to the manufacturer of your Chromebook to have them troubleshoot to see why the Chromebook is unable to detect the printer.
11-29-2021 02:43 PM
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