cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I scan and e-mail with my wireless Pixma MG5520 printer? My operating system is windows 7

Dags
Apprentice

When I try to scan a document on my wireless printer the readout tells me "Local USB" . Does that mean that I have to connect a USB cable before I can scan and e-mail?

Thank you for any help.

12 REPLIES 12

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.


@canon_PC wrote:

I want to echo this sentiment.  I have the Pixma MG5420, but I suspect the resolution will be the same.

 

The desired functionality is to scan a document, and then email it to a specified address without having to leave the printer.  Is this possible?

 

I have read the Pixma manual entry on this, but found it hard to understand.  It looks like the process involves first sending the document to a PC, and then using a specified program on the PC to email the scan.  Is that correct?


 

pixmaprince
Apprentice

I reinstalled the driver from the canon website. My laptop then showed up under 'local USB'. this enabled me to scan and send the document directly to a folder on my laptop. 

I have not used the direct to email option yet. 

the drivers can be found on this page if you search with your printer's model number.

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/wireless-help

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II