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Diver installation software can't find my printer on the network list

wilson54mc
Apprentice

So I got the canon pixma MG2920 printer and as I was installing the drivers for it my computer couldnt find it on the network list. And the strange thing is that the app on my phone can find it and my phone itself can find it on my network. So how to I resolve this issue?Thankyou.

2 REPLIES 2

jrhoffman75
Legend
Legend

Maybe help here

 

http://community.usa.canon.com/t5/Announcements/Get-Connected-Wirelessly-New-Wireless-Printer-How-To...

 

If not, give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Find your printer in the Canon Support pages.

 

https://www.usa.canon.com/internet/portal/us/home/support/

 

Once your printer is found, scroll up to the top of the page until you  see a red "Product Information" box on the top right corner.  Click on it, and a dropdown menu should appear.   You'll see "Wireless Help" as a selection.

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