03-17-2023 06:57 AM
I have done everything I can’t for the past day to reconnect my printer to my new router everything else is connected, I have tried all suggested avenues for this and I’m wondering what it’s not reconnecting it’s perfectly fine and was just connected what’s the issue. Everything I search on here the IP8720 doesn’t even have info AVAILABLE!
HOW DO I RECONNECT MY PRINTER?
03-17-2023 08:26 AM
(PDF) Getting Your Printer Back On Your Network After A …downloads.canon.com/wireless/router_change_...
03-18-2023 09:58 AM
Thanks I’ll try that now
03-27-2023 07:27 AM
Sadly that didn’t work either
03-27-2023 07:35 AM
Give Canon a call at 1-800-OK-CANON
03-27-2023 07:41 AM
Thanks I’ll see if they can send any support
03-27-2023 09:46 AM - edited 03-27-2023 09:53 AM
Sadly that didn’t work either
Can you please tell us what didn't work exactily? The steps for reconnection after a router change are almost identical to the initial installation. You activate the printer's wireless with a button, and use its standard installation software to provide the name and password for your network. Its basically the same as what is done the first time the printer is installed.
The printer itself has a 2.4Ghz radio. Your new router must have a 2.4Ghz broadcast for the printer to connect.
Unfortunately, Canon does not provide in home support or service.
If you'd like assistance, please tell us what "didn't work". The steps you performed and what happened. Knowing the operating system (build and version) you are using the printer with as well as the brand and model of your router may also help us understand your issue better.
The software to install your printer can be found here: (Windows or MAC)
Canon Support for PIXMA iP8720 | Canon U.S.A., Inc.
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03-27-2023 01:01 PM
As said previously I’ve done everything advice wise, I got a new spectrum set up my printer was perfectly fine the day before now it will not connect I’ve done the router set, the Wi-Fi button hold, logging in and out and deleting the printing apps I was using to print and ever time I go to reconnect is searches doesn’t find it then once I follow the extra support links it leads me to a unhelpful form page that doesn’t even have ip8270 info on it anymore
03-27-2023 01:12 PM
And I don’t know What a 2.4 radio is all I know is it worked perfectly fine with a router that was 4 years old now it doesn’t ain’t I have a useless $250 printer that won’t connect because of something so trivial, like many other people that can’t connect after a simple Wi-Fi change
03-27-2023 01:22 PM
Try this: http://canon.us/ijsetup
It will attempt to re-install everything from scratch and re-establish a connection with your printer.
I hope that helps!
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