@artgirl303wrote:
Agreed!!! I use Red River paper also for my prints. I have the Same issue. I still haven’t found resolution. So frustrating.
I’m devastated actually, I had to close my Etsy shop since I can’t produce good prints of my artwork right now.
Adobe tried remotely to fix it and gave up, passing the buck to canon. 🙄🙄🙄
This printer was a big investment for me, I’m definitely regretting it now.
if you find resolution please please please let me know!
PSP has various layout options that can be helpful, but for a straight single image print there is no technical reason why PSP will produce better output than Ps when the Ps settings are correct. Both applications use the Canon printer driver, which does all the work.
I posted a reply to Eric where I just printed perfect output from Ps.
There are some issues on a Mac that can cause problems.
1. when you download and install the printer driver on a Mac it loads it into the operating system.
2. you can't use that printer for printing until you add it via the Printers & Scanners setting in System Preferences or System Settings (depending on macOS version).
3. a frequent problem that develops there is when the "+" add icon is selected the Apple AirPrint version of the printer appears first and folks select that. It is a limited capability driver. It is necessary to wait a few minutes for the IJ Series version of the driver to appear. I've lost count of the number of times I've posted this advice and folks find the printer now performing correctly.
Here is where the issues can develop. PSP is smart enough to find the actual Canon driver in the operating system and use it. But, if the AirPrint version of the printer is what was added, then, when you select a printer in Ps or LrC you will be using the AirPrint driver.
This may not be your problem, but I recommend 1. download and reinstall the latest version of the printer driver from the Canon support site 2. go into Printers & Scanners and delete your current printer and re-add, being sure to wait until the IJ Series driver appears It could take several minutes.
When I first got my printer in 2014 I tried PSP and ran printing tests with PSP and Photoshop and Lightroom. I saw no difference in output, so only printed directly from Ps and Lr. The only time I use PSP now is when someone posts a problem here and I try to see if I can duplicate it to assist them.
I am 100% certain that Ps will produce excellent prints when printing directly from Ps if you set everything up correctly; I just did it two hours ago to confirm.
John Hoffman
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
