Canon MF260 setup on Windows Server

[ClickITKaren]

My client wants me to add his Canon MF260 to his new Windows Server that we installed.

I have installed the drivers that come with the Canon printer via the DVD. 

The server has the printer set up, but when I try to print a test page I just get a generic "error" in the print queue for the test page.  And of course it doesn't print.

What should I check?

When I try to add the printer to Windows AD, I also get an error.  The printer is directly connected via port LPT1 to the server.  Any ideas?

[normadel · Accepted solution]

Since this is a USB and network-connectivity machine, why would it be on an LPT1 port? It should be on a USB port.

Try completely uninstalling it from Windows, then reinstall.

BTW, is this a Windows SERVER operating system, or just regular Windows whatever?

[ClickITKaren]

OK having the user reconnect the USB and then doing an uninstall/reinstall worked!

This is for Windows Server 2022 installation. 

It was a manual install but it did work!  Thanks!

[normadel]

You're very welcome!