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Cannot connect Canon PIXMA MP240 on my new computer using Windows11

mariejo9
Apprentice

Hello,

I just bought a new laptop HP with Windows11 and I don't have the Canon PIXMA MP240 in the list of printer. How can I install this driver ?

Thanks

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

Since the printer was retired there is no alternate driver that can be used for the operating system you are running. 

Since the printer is not compatible with your operating system, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer

View solution in original post

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

Since the printer was retired there is no alternate driver that can be used for the operating system you are running. 

Since the printer is not compatible with your operating system, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer

Hello Arthur J.

My problem is similar to above.  I have a new laptop with Windows 10.  I have a rarely used Pixma MP210 which worked well when last used a few months ago.  I cannot locate drivers for this printer, to install on my laptop.  Just bought new ink…….please help.

 

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