04-12-2019 09:10 AM
I set up an email agroup in Outlook and I'm trying to test it by scanning a document to the email address for that group. The scan to my individual email address works, but when I scan the same document to the group email address it doesn't go through.
04-12-2019 09:18 AM
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04-14-2019 03:32 PM - edited 04-14-2019 03:35 PM
Help us out.
What does "I created an email group in Outlook mean to you"?
You created an email or distribution group in your:
Outlook Contact List
Does this "email group" have an email address"? Answering these questions is more important that telling us which printer you have, although I doubt what you re trying to do is supported regardless of the printer model you have.
This is speculation until we have answers to the questions above.
04-15-2019 02:56 PM
I created an email group in Outlook. It has four people on it - I can send emails to the group and it goes to all 4 people. When I use the SCAN feature on the printer it looks like it's sending the scan to the email address for the group but nothing goes through.