12-14-2025
08:52 PM
- last edited on
12-14-2025
11:16 PM
by
StevenMOD
Recently, my ClassImage MF4880 printer and scanner machine does not scan smoothly. It stops scanning even if the documents run through the feeder, the documents won't be saved. But, sometimes it works. Very frustrated why.
I disconnected the cable of scanner and even restart my computer, it did not work.
12-16-2025 09:38 AM
Thanks for letting us know what Canon product you've got. The imageCLASS MF4880dw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.
Hope this helps!
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