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printer won't scan to desktop

grgr7
Apprentice

Hi.  I click on the Canon Quick Menu, Photo Scan.  Doesn't work.  Window comes up that says: Cannot fine the specified folder.  Check the save settings.  I have absolutely no idea how to do this.  Elderly lady needs assistance.  Thank you.

1 REPLY 1

Danny
Moderator
Moderator

Hi, grgr7!

So that the Community can help you better, we need to know exactly which Canon printer model you're using and what operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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