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Printer/Multifunction Support

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Nadroj99
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Nadroj99
Posts: 1
Registered: ‎10-08-2018

Mx492 Stuck in Installation

‎10-08-2018 04:36 PM

I was trying to connect my mx492 to my laptop via a cable, to make things somewhat easier for me, and everything was going well up until the final installation process. Now its stuck "registering the scanner driver" and I can't even cancel it or close out of it. Is there anything I can do? I disabled my computer protection programs, but that obviously didn't work. What else is there?

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jrhoffman75
Posts: 6,235
Registered: ‎11-13-2012

Re: Mx492 Stuck in Installation

[ Edited ]

‎10-08-2018 08:08 PM - edited ‎10-08-2018 08:09 PM

Unplug printer and wait about 30 minutes and then plug back in

 

Control-Alt-Delete on a PC or Force Quit on a Mac to end the installation process

 

Instead of using the CD download the latest installation software from the Canon support site.

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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