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New Contributor
Posts: 1
Registered: ‎10-08-2018

Mx492 Stuck in Installation

I was trying to connect my mx492 to my laptop via a cable, to make things somewhat easier for me, and everything was going well up until the final installation process. Now its stuck "registering the scanner driver" and I can't even cancel it or close out of it. Is there anything I can do? I disabled my computer protection programs, but that obviously didn't work. What else is there?

Honored Contributor
Posts: 7,789
Registered: ‎11-13-2012

Re: Mx492 Stuck in Installation

[ Edited ]

Unplug printer and wait about 30 minutes and then plug back in


Control-Alt-Delete on a PC or Force Quit on a Mac to end the installation process


Instead of using the CD download the latest installation software from the Canon support site.



John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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