Canon Community Canon Community
 


Printer/Multifunction Support

Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Contributor
Nadroj99
Posts: 1
Registered: ‎10-08-2018

Mx492 Stuck in Installation

‎10-08-2018 04:36 PM

I was trying to connect my mx492 to my laptop via a cable, to make things somewhat easier for me, and everything was going well up until the final installation process. Now its stuck "registering the scanner driver" and I can't even cancel it or close out of it. Is there anything I can do? I disabled my computer protection programs, but that obviously didn't work. What else is there?

Report Inappropriate Content
Message 1 of 2 (1,596 Views)
Reply
0 Kudos
Honored Contributor
jrhoffman75
Posts: 7,789
Registered: ‎11-13-2012

Re: Mx492 Stuck in Installation

[ Edited ]

‎10-08-2018 08:08 PM - edited ‎10-08-2018 08:09 PM

Unplug printer and wait about 30 minutes and then plug back in

 

Control-Alt-Delete on a PC or Force Quit on a Mac to end the installation process

 

Instead of using the CD download the latest installation software from the Canon support site.

 

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Report Inappropriate Content
Message 2 of 2 (1,588 Views)
Reply
0 Kudos
powered by Lithium
LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement