10-08-2018 04:36 PM
I was trying to connect my mx492 to my laptop via a cable, to make things somewhat easier for me, and everything was going well up until the final installation process. Now its stuck "registering the scanner driver" and I can't even cancel it or close out of it. Is there anything I can do? I disabled my computer protection programs, but that obviously didn't work. What else is there?
10-08-2018 08:08 PM - edited 10-08-2018 08:09 PM
Unplug printer and wait about 30 minutes and then plug back in
Control-Alt-Delete on a PC or Force Quit on a Mac to end the installation process
Instead of using the CD download the latest installation software from the Canon support site.