Canon Community Canon Community
 


Reply
New Contributor
Posts: 3
Registered: ‎03-28-2020

Canon MX922 printer prints blank pages.

I have changes all the cartridges, I have cleaned the printhead, I have unplugged the printer, I have done a deep clean. Tried the nozzle alignment but received and error message. Just ordered a supply of cartridges, so I dont want to put this printer in the trash. I did read the suggestions from this forum , not sure what to try next.
Esteemed Contributor
Posts: 3,458
Registered: ‎11-19-2017

Re: Canon MX922 printer prints blank pages.

Greetings,

 

" but received an error message".....

 

What was the message?

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: Canon MX922 printer prints blank pages.

Hi Mshipley,

 

First, please print a test page from your PIXMA MX922.  Please follow these steps:

 

1.  Please press the MENU button on your PIXMA MX922

 

2.  Use the down arrow key until the wrench and screwdriver icon is selected, then press OK

 

3.  Select Maintenance, then press the OK button

 

4.  Select Print nozzle check pattern and then press OK

 

5.  Select Yes and then press the OK button

 

Please compare your printout with the example below.  Does your test page print correctly?

 

MX922 Nozzle Check.jpg

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎03-28-2020

Re: Canon MX922 printer prints blank pages.

I did that..blank page..downloaded a new drive as suggested my someone...still prints blank...all ink cartridges register full, goes through the motion of printing, blank pages.
Highlighted
Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: Canon MX922 printer prints blank pages.

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎03-25-2020

Re: Canon MX922 printer prints blank pages.

Good luck. I gave up after trying everything. Canon finally told me to take it to a service center, but it is out of warranty.

PIXMA MX922 is now in the Epson box from the new printer I just bought. 

New Contributor
Posts: 3
Registered: ‎03-28-2020

Re: Canon MX922 printer prints blank pages.

That is probably where I'm going. Called service center but was on hold for over 20 mins..I hung up. Just frustrating...only about 3 yrs old.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement