03-28-2020 10:42 PM
My MX922 pixma printer skips half of PGBK lines/text. Color prints fine. Anything printed with PGBK does not. Note, the problem is in the printer, not the computer, as the test sheet does not print the PGBK correctly (skips first half of PGBK section). I suspect that it prints fine when the cartridge is going in one direction, but when it comes back, it doesn't print at all as the pattern is very regular. Like this:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
What is the remedy for this malfunction?
03-29-2020 03:03 AM - edited 03-29-2020 03:05 AM
Greetings,
MX922 that its having problems printing. Test page does not print completely or reliably.
How old is the printer?
When did it last work? Whats changed?
Are the inks new, old, used infrequently?
Have you performed a nozzle check, performed a cleaning operation?
Reseating the printhead?
Maybe clean the encoder strip?
https://support.usa.canon.com/kb/index?page=content&id=ART142447
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.