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New Contributor
Posts: 3
Registered: ‎12-15-2014

Camera window not working on android lollipop with nexus 5 phone

Hi

I've just got canon SX60 camera and cannot connect the camerawindow app to the camera.

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New Contributor
Posts: 2
Registered: ‎12-16-2014

Re: Camera window not working on android lollipop with nexus 5 phone

Canon cw worked ok on my nexus 4 and nexus 7 with android 4.4 kitkat. But after update to android 5.0 lollipop it's impoosible to pair the devices with my powershot sx60 hs.

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Occasional Contributor
Posts: 7
Registered: ‎12-21-2014

Re: Camera window not working on android lollipop with nexus 5 phone

Me too. Elph340hs. Worked fine with nexus 5 and nexus 4 with kitkat. Installed lollipop on nexus 5 and will not connect. Fine with nexus 4 with kitkat and fine on iPad 2. Is there an update of camera window?
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New Contributor
Posts: 4
Registered: ‎12-22-2014

Re: Camera window not working on android lollipop with nexus 5 phone

Same problem here. Nexus 4, Canon Powershot S120. Was working fine, then after the Lollipop update it will no longer connect, either directly on via any wireless AP.
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Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: Camera window not working on android lollipop with nexus 5 phone

Hi trogau!

 

Thanks to everyone for posting on this thread.

 

The current version of Canon CameraWindow is only compatible with up to version 4.4 (KitKat) of the Android OS.  It is not compatible with Lollipop yet.  Please continue to visit the Play Store to check for any updates as they become available.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 4
Registered: ‎12-22-2014

Re: Camera window not working on android lollipop with nexus 5 phone

Thanks for the response Mike. Is there any chance of an ETA?
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New Contributor
Posts: 2
Registered: ‎01-01-2015

Re: Camera window not working on android lollipop with nexus 5 phone

When will this issue be fixed? I think it's reasonable to expect a schedule for this.

If no response received promptly then the new camera I received for Christmas will be returned as unfit for purpose. WiFi connectivity and the android app were advertised features of the camera.

This isn't acceptable, android 5 has been out for months and the SDK available for even longer.

I'm sure plenty others have just received a new camera this week and are in the same boat, an official response to this issue and a confirmed schedule for the fix needs to be provided.
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Occasional Contributor
Posts: 7
Registered: ‎12-21-2014

Re: Camera window not working on android lollipop with nexus 5 phone

Agreed. More of the same for those of us who had a camera that worked and then stopped with the new is. Canon needs to support its users!!
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New Contributor
Posts: 1
Registered: ‎01-02-2015

Re: Camera window not working on android lollipop with nexus 5 phone

Same issue but with the G7x
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New Contributor
Posts: 2
Registered: ‎02-01-2015

Re: Camera window not working on android lollipop with nexus 5 phone

Provided that posted this message, Christmas and New Year are gone. Also the month of January, and we do not have an estimate.

This is a very important utilitie when travelling.

Maybe in the spring ?? Next winter ??

When ??

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